Permit Portals: Prioritizing Citizen Self-Service

Increasing access, efficiency, communication, & accuracy

Thursday, February 16th, 2023

8:00-8:30 am PT


How a municipality delivers its services directly impacts the success of the municipality and the confidence of its citizens. Today, more than ever, easy access, efficient response, and clear communications are expected when utilizing municipal services, such as permitting. An online permit portal not only provides citizens with an enhanced service that directly communicates with the building department, but it also saves the municipality valuable administrative time. 

Join our discussion with Alan Kavanaugh, Director of Loss Control and Risk Management, to learn how permitting portals are modernizing government services to enhance citizen experience and municipal success.

Here's what you'll learn:

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Why citizens are demanding self-service technology and how you can benefit from it

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How permit portals can increase your department's ROI, permit intake, and success

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How to utilize the permit portal effectively for your municipality


Learn from an industry expert

Join our speaker for a discussion and Q&A about citizen self-service permit portals.


Alan Kavanaugh

Director of Loss Control & Risk Management

Noratek Solutions Inc.